Manager Communications Operations

Philip Morris International U.S.; Stamford (CT); On-site; USD 132,000 - 165,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental and vision coverage

401k with company match

Wellness benefits

Commuter benefits

Pet insurance

Generous PTO

Job summary

Philip Morris International U.S. seeks an experienced Communications Operations leader to translate strategy into action, aligning plans, people, and priorities.

You will partner with senior leaders, shape decision-making, and drive results while managing a direct report and building scalable processes. Responsibilities include running operating plans, producing dashboards, coordinating programs, and refining workflows with AI-enabled tools.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Business, or related field.
• Experience leading complex, cross-functional initiatives and managing multiple priorities.
• Excellent stakeholder management, communication, planning, and problem-solving skills.
• Ability to work independently, exercise sound judgment, and drive results.
• Experience using technology and AI-enabled tools to improve efficiency and decision‑making.

Responsibilities

• Keep the Communications operating plan focused by connecting priorities, milestones, risks, and key team decisions.
• Create reports, dashboards, and insights that help leaders see progress and make informed decisions.
• Lead communications programs, events, and strategic initiatives by aligning timelines, people, budgets, and resources.
• Partner with Finance and business leaders to balance spend, resources, priorities, and realistic delivery.
• Make work easier by improving processes, workflows, collaboration tools, and practical uses for AI.
• Coach and support a direct report through clear expectations, meaningful feedback, and opportunities to grow.

Skills

Stakeholder management

Project leadership

Cross-functional collaboration

Strategic planning

Communication

AI tools usage

Independent work

Education

Bachelor's degree in Communications, Marketing, Public Relations, Business, or related field

Master's degree preferred

Tools

Data visualization

Dashboard development

AI-enabled tools

Job description

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

About The Role

In this role, you'll turn Corporate Communications strategy into action by connecting plans, people and priorities. Working closely with the Director, Communications Operations, you'll clarify what matters most, bring stakeholders together, anticipate challenges and help teams move important work forward with confidence and purpose.

You'll also lead and develop a direct report while helping the team work smarter through clear processes, useful reporting and practical AI tools. With meaningful access to senior leaders, you'll help shape how Communications collaborates, makes decisions, grows, and delivers results.

Your day-to-day

• Keep the Communications operating plan focused by connecting priorities, milestones, risks, and key team decisions.
• Create reports, dashboards, and insights that help leaders see progress and make informed decisions.
• Lead communications programs, events, and strategic initiatives by aligning timelines, people, budgets, and resources.
• Partner with Finance and business leaders to balance spend, resources, priorities, and realistic delivery.
• Make work easier by improving processes, workflows, collaboration tools, and practical uses for AI.
• Coach and support a direct report through clear expectations, meaningful feedback, and opportunities to grow.

Who we’re looking for

• Bachelor's degree in Communications, Marketing, Public Relations, Business, or related field.
• 5+ years of experience in communications, operations, program management, corporate affairs, or a related function.
• Strong experience leading complex, cross-functional initiatives and managing multiple priorities.
• Excellent stakeholder management, communication, planning, and problem-solving skills.
• Ability to work independently, exercise sound judgment, and drive results.
• Experience using technology and AI-enabled tools to improve efficiency and decision‑making.

Preferred

• Corporate Communications, Corporate Affairs, Public Affairs, or Marketing experience.
• Background in operational planning, budget management, reporting, or dashboard development.
• Experience influencing senior leaders and stakeholders without direct authority.
• Familiarity with project management, data visualization, and productivity tools.
• Master's degree preferred.

Annual Base Salary Range: $132,000 - $165,000

What we offer

Competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!

Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal‑age consumers who smoke cigarettes with better, smoke‑free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, Connecticut, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities, including in Aurora, Colorado, Owensboro, Kentucky, and Wilson, North Carolina. For more information, please visit www.uspmi.com.

PMI is an Equal Opportunity Employer

#PMIUS

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