Strategic Commercial Operations Leader

DH Pace Company, Inc.; Harlingen (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Holidays & floating holidays

Life insurance

Short-term disability

Long-term disability

401(k) with employer match

Health Savings Account

Flexible Spending Account

Voluntary benefits

Employee discounts

Job summary

DH Pace Company, Inc. in Harlingen, TX, seeks an Operations Manager to lead our Commercial Operations Department.

You will manage the Harlingen installation and/or service teams handling mechanical and electrical products, focusing on profitability and customer satisfaction. Responsibilities include overseeing operations to meet budgets and gross profit goals, hiring and developing staff, coaching performance, and aligning budgets with corporate objectives while delivering outstanding service to

Qualifications

• Bachelor’s degree preferred with 2+ years as Department Manager or Operations Manager.
• Experience managing service or installation teams.
• Familiarity with construction project management and installation of building materials.
• Strong problem solving and technical aptitude.

Responsibilities

• Lead and oversee commercial operations and personnel associated with efficiently, effectively, safely, and profitably.
• Manage and improve operational processes and procedures with the objective of providing maximum profit and return with an emphasis on customer satisfaction and return business.
• Effectively manage operations to ensure sold jobs are timely scheduled and skillfully performed to achieve divisional budgeted sales and gross profit objectives.
• Collaborate to ensure operating budgets and sales goals align and are on track monthly.
• Deliver Profit Dollars and the return on sales that meets or exceeds the yearly financial budget/forecast.
• Establish objectives and action plans and ensure all are consistent with corporate objectives.
• Hire, train and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews.
• Effectively lead meetings, set performance expectations and hold employees accountable.
• Communicate with customers directly to solicit feedback, solve problems and/or learn of new sales opportunities.

Skills

Leadership

Project management

Customer service

Coaching

Team leadership

Education

Bachelor’s degree

Job description

DH Pace Company, Inc. in Harlingen, TX, seeks an Operations Manager to lead our Commercial Operations Department.

You will manage the Harlingen installation and/or service teams handling mechanical and electrical products, focusing on profitability and customer satisfaction. Responsibilities include overseeing operations to meet budgets and gross profit goals, hiring and developing staff, coaching performance, and aligning budgets with corporate objectives while delivering outstanding service to