Operations Manager-Must Have Commercial Door Experience

DH Pace Company, Inc.; Harlingen (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Holidays & floating holidays

Life insurance

Short-term disability

Long-term disability

401(k) with employer match

Health Savings Account

Flexible Spending Account

Voluntary benefits

Employee discounts

Job summary

DH Pace Company, Inc. in Harlingen, TX, seeks an Operations Manager to lead our Commercial Operations Department.

You will manage the Harlingen installation and/or service teams handling mechanical and electrical products, focusing on profitability and customer satisfaction. Responsibilities include overseeing operations to meet budgets and gross profit goals, hiring and developing staff, coaching performance, and aligning budgets with corporate objectives while delivering outstanding service to

Qualifications

• Bachelor’s degree preferred with 2+ years as Department Manager or Operations Manager.
• Experience managing service or installation teams.
• Familiarity with construction project management and installation of building materials.
• Strong problem solving and technical aptitude.

Responsibilities

• Lead and oversee commercial operations and personnel associated with efficiently, effectively, safely, and profitably.
• Manage and improve operational processes and procedures with the objective of providing maximum profit and return with an emphasis on customer satisfaction and return business.
• Effectively manage operations to ensure sold jobs are timely scheduled and skillfully performed to achieve divisional budgeted sales and gross profit objectives.
• Collaborate to ensure operating budgets and sales goals align and are on track monthly.
• Deliver Profit Dollars and the return on sales that meets or exceeds the yearly financial budget/forecast.
• Establish objectives and action plans and ensure all are consistent with corporate objectives.
• Hire, train and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews.
• Effectively lead meetings, set performance expectations and hold employees accountable.
• Communicate with customers directly to solicit feedback, solve problems and/or learn of new sales opportunities.

Skills

Leadership

Project management

Customer service

Coaching

Team leadership

Education

Bachelor’s degree

Job description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

100 Years in Business | Advancement Opportunities

Build a career with a company that's been building for 100 years.

DH Pace Company, Inc. in Harlingen, TX, aspires to hire an Operations Manager who will actively manage our Commercial Operations Department. As the Operations Manager, you will manage the Harlingen commercial installation and/or service departments which perform commercial work in the Harlingen Metropolitan area. Product knowledge NOT required, however, experience managing a service or installation team responsible for servicing or installing mechanical and/or electrical products and/or equipment in homes is preferred.

What You'll Do

• Lead and oversee commercial operations and personnel associated with efficiently, effectively, safely, and profitably
• Manage and improve operational processes and procedures with the objective of providing maximum profit and return with an emphasis on customer satisfaction and return business
• Effectively manage operations to ensure sold jobs are timely scheduled and skillfully performed to achieve divisional budgeted sales and gross profit objectives
• Collaborate to ensure operating budgets and sales goals align and are on track monthly
• Deliver Profit Dollars and the return on sales that meets or exceeds the yearly financial budget/forecast
• Establish objectives and action plans and ensure all are consistent with corporate objectives
• Hire, train and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews
• Effectively lead meetings, set performance expectations and hold employees accountable
• Communicate with customers directly to solicit feedback, solve problems and/or learn of new sales opportunities

What You Bring

• Bachelor’s degree preferred with a minimum 2 years’ performance as Department Manager, Operations Manager and/or Project Manager in the Service Provider industry with familiarity and knowledge of construction project management and installation of building materials.
• Possess an ability for technical applications, mechanical/electrical systems and problem solving
• Experience conducting meetings with exempt and non-exempt personnel, as well as hiring, training, developing and conducting annual performance reviews
• Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company‑paid life insurance, short‑term disability, and long‑term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.