Strategic Commercial Lines Account Manager

The Bulow Group; Tinley Park (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

The Bulow Group in Tinley Park, IL seeks a Commercial Lines Account Manager to oversee day-to-day service, strategy, and execution of commercial insurance programs for existing and prospective clients. This role is the primary client contact, coordinating with underwriters and internal teams to ensure high-quality service and proactive risk management.

You will manage new business and renewal processes, analyze exposures, and develop renewal strategies with producers.

Qualifications

• Excellent verbal and written communication skills.
• Advocacy mindset focused on client outcomes.
• Proven ability to build relationships with clients, carriers, and teams.
• Ability to manage multiple priorities under pressure.
• Collaborative team player with attention to detail.
• Client-focused with commitment to high-quality service.

Responsibilities

• Maintain strong client relationships through proactive communication and service.
• Educate clients on coverages, exclusions, and risk exposures.
• Respond to client inquiries and service requests promptly and professionally.
• Identify opportunities to strengthen insurance and risk management programs.
• Coordinate with underwriters during marketing, quoting, and renewal.
• Prepare proposals and coverage comparisons for client presentations.
• Collaborate with producers and team members to develop renewal strategies.
• Ensure accurate exposure data and policy administration.

Skills

Communication

Advocacy mindset

Relationship building

Organized under pressure

Collaborative

Client-focused

Tools

Applied Epic

Carrier portals

Microsoft 365

Job description

The Bulow Group in Tinley Park, IL seeks a Commercial Lines Account Manager to oversee day-to-day service, strategy, and execution of commercial insurance programs for existing and prospective clients. This role is the primary client contact, coordinating with underwriters and internal teams to ensure high-quality service and proactive risk management.

You will manage new business and renewal processes, analyze exposures, and develop renewal strategies with producers.