Strategic Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Mesquite (TX); Hybride; USD 60 000 - 115 000; Plein temps

Avantages offerts par ce poste

Health insurance

401K with employer match

Paid holidays

Sick time

Career growth

Résumé du poste

Insurance Office of America, Inc. is seeking an experienced Commercial Insurance Account Manager to serve a diverse book of business with day-to-day client service, policy administration, and renewal-focused activities.

The role emphasizes strong service delivery, accurate documentation, and timely execution within a collaborative team environment. Multiple experience levels are considered, including Account Manager, Senior Account Manager and Senior Account Executive roles.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsabilités

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.

Connaissances

Account management

Client service

Communication

Analytical skills

Formation

High School Diploma or equivalent

CIC designation preferred

Description du poste

Insurance Office of America, Inc. is seeking an experienced Commercial Insurance Account Manager to serve a diverse book of business with day-to-day client service, policy administration, and renewal-focused activities.

The role emphasizes strong service delivery, accurate documentation, and timely execution within a collaborative team environment. Multiple experience levels are considered, including Account Manager, Senior Account Manager and Senior Account Executive roles.