Strategic Collections Specialist – AR & Credit

Waste Pro USA Inc.; Kenner (LA); On-site; USD 35,000 - 52,000; Full time

Job summary

Waste Pro USA Inc. in Kenner, LA is seeking a Collection Specialist to monitor customer accounts and perform in-house collection efforts to prevent delinquencies.

Responsibilities include contacting customers, processing payments, running aging reports, and supporting sales with credit terms. Requires an Associates Degree or equivalent and at least 2 years in credit/collections; proficiency with Microsoft Office (Excel, Outlook, Word) is required.

Qualifications

• Associates Degree or equivalent required.
• Minimum 2 years of experience in credit and collections.
• Knowledge of Fair Credit Reporting Act (FCRA) preferred.
• Proficient in Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Initiates phone/email contact with past-due accounts to arrange collection or correct errors.
• Aim to make 30–40 calls per day to keep accounts on track.
• Follow up with customers via calls, email, fax or mail and provide copies of invoices.
• Process credit card payments and resolve account questions.
• Run aging reports and credit hold reports; assist in setting credit terms.

Skills

Credit & collections

Excel

Outlook

Word

Communication

Microsoft Office

Education

Associates Degree or equivalent

Tools

Excel

Outlook

Word

Job description

Waste Pro USA Inc. in Kenner, LA is seeking a Collection Specialist to monitor customer accounts and perform in-house collection efforts to prevent delinquencies.

Responsibilities include contacting customers, processing payments, running aging reports, and supporting sales with credit terms. Requires an Associates Degree or equivalent and at least 2 years in credit/collections; proficiency with Microsoft Office (Excel, Outlook, Word) is required.