Strategic Collections Leader - Cash Flow & Disputes

College of American Pathologists; Northfield Township (IL); On-site; USD 67,000 - 84,000; Full time

Job summary

College of American Pathologists is seeking a Collections Supervisor to lead the organization''s collections and accounts receivable recovery efforts, fostering customer relationships and supporting cash flow objectives.

The role supervises collections staff, resolves disputes, and develops collection strategies while partnering with Finance, Sales, and operations to reduce aged receivables and improve financial health.

Qualifications

• 5+ years of credit/collections experience.
• 3+ years of supervisory experience.
• Experience with domestic and international accounts.
• Experience with ERP systems, preferably Dynamics 365.

Responsibilities

• Lead collections staff and develop performance goals.
• Direct daily collection activities to maximize cash.
• Collaborate with Finance, Sales, Customer Service to resolve issues.
• Negotiate payment arrangements and monitor terms.
• Oversee disputes, billing discrepancies, and credit limits.

Skills

Credit/Collections

Leadership

Negotiation

Analytical thinking

Excel skills

Communication

Education

Bachelor's degree in Accounting/Finance/Business Administration

Tools

Microsoft Dynamics 365

Job description

College of American Pathologists is seeking a Collections Supervisor to lead the organization''s collections and accounts receivable recovery efforts, fostering customer relationships and supporting cash flow objectives.

The role supervises collections staff, resolves disputes, and develops collection strategies while partnering with Finance, Sales, and operations to reduce aged receivables and improve financial health.