Strategic Collections & Credit Specialist

Proton.ai; Sulphur (LA); On-site; USD 50,000 - 75,000; Full time

Job summary

RelaDyne is seeking a Collections Specialist to manage collections, maintain customer accounts, and support credit and billing operations. The role focuses on reviewing AR aging, following up on past-due accounts, and collaborating with sales to resolve outstanding balances while upholding credit policies.

Strong Excel/Word skills and customer service are essential. Ideal candidates will have 3+ years in credit/collections, a Finance or Accounting background, and a proven ability to multitask in

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field (or equivalent experience).
• 3+ years of credit and collections experience.
• Strong customer service and communication skills.
• Excellent organization, time management, and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Problem-solving skills and sound decision-making ability.
• Proficiency in Microsoft Office, especially Excel and Word.

Responsibilities

• Review AR aging reports and follow up on past-due accounts via phone and email.
• Partner with sales teams to review and manage outstanding customer balances.
• Research and resolve billing discrepancies; provide supporting documentation as needed.
• Set up payment plans and determine credit holds when appropriate.
• Create and maintain accurate customer accounts and credit files.
• Ensure compliance with company credit policies and procedures.
• Deliver professional, high-quality customer service.

Skills

Customer service

Communication

Multitask

Problem-solving

Attention to detail

Time management

Team collaboration

Adaptability

Education

Finance or Accounting degree

Equivalent experience

Tools

Excel

Word

Job description

RelaDyne is seeking a Collections Specialist to manage collections, maintain customer accounts, and support credit and billing operations. The role focuses on reviewing AR aging, following up on past-due accounts, and collaborating with sales to resolve outstanding balances while upholding credit policies.

Strong Excel/Word skills and customer service are essential. Ideal candidates will have 3+ years in credit/collections, a Finance or Accounting background, and a proven ability to multitask in