Collections Specialist (opens the employer's site in a new tab)

Proton.ai; Sulphur (LA); On-site; USD 50,000 - 75,000; Full time

Job summary

RelaDyne is seeking a Collections Specialist to manage collections, maintain customer accounts, and support credit and billing operations. The role focuses on reviewing AR aging, following up on past-due accounts, and collaborating with sales to resolve outstanding balances while upholding credit policies.

Strong Excel/Word skills and customer service are essential. Ideal candidates will have 3+ years in credit/collections, a Finance or Accounting background, and a proven ability to multitask in

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field (or equivalent experience).
• 3+ years of credit and collections experience.
• Strong customer service and communication skills.
• Excellent organization, time management, and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Problem-solving skills and sound decision-making ability.
• Proficiency in Microsoft Office, especially Excel and Word.

Responsibilities

• Review AR aging reports and follow up on past-due accounts via phone and email.
• Partner with sales teams to review and manage outstanding customer balances.
• Research and resolve billing discrepancies; provide supporting documentation as needed.
• Set up payment plans and determine credit holds when appropriate.
• Create and maintain accurate customer accounts and credit files.
• Ensure compliance with company credit policies and procedures.
• Deliver professional, high-quality customer service.

Skills

Customer service

Communication

Multitask

Problem-solving

Attention to detail

Time management

Team collaboration

Adaptability

Education

Finance or Accounting degree

Equivalent experience

Tools

Excel

Word

Job description

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor; we’re a team dedicated to innovation, service excellence, and lasting customer relationships.

We’re looking for aCollections Specialist to join our team. This role is responsible for managing collections, maintaining customer accounts, and supporting overall credit and billing operations.

Why RelaDyne?

Competitive pay

Career growth in a company that invests in its people

What you’ll do:

• Review AR aging reports and follow up on past-due accounts via phone and email
• Partner with sales teams to review and manage outstanding customer balances
• Research and resolve billing discrepancies; provide supporting documentation as needed
• Set up payment plans and determine credit holds when appropriate
• Create and maintain accurate customer accounts and credit files
• Ensure compliance with company credit policies and procedures
• Deliver professional, high-quality customer service

What you’ll bring:

• Strong customer service and communication skills
• Excellent organization, time management, and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Problem-solving skills and sound decision‑making ability
• Proficiency in Microsoft Office, especially Excel and Word
• Ability to adapt to change and collaborate across teams

Preferred qualifications:

• Bachelor’s degree in Finance, Accounting, or related field (or equivalent experience)
• 3+ years of credit and collections experience

You’llfind more than just a job-you’lldiscover a career with a company that valuespeople, teamwork, andgrowth.

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at [e-mail].

Equal Opportunity Employer/Disability/Veterans

RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service