Collections Specialist

RelaDyne LLC; Hebron Estates (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Full benefits: medical, dental, vision

Generous PTO & sick time

Career growth

Job summary

RelaDyne is seeking a Collections Specialist to join our team. The role focuses on managing collections, maintaining customer accounts, and supporting credit and billing operations.

You will review AR aging, work with sales on balances, resolve discrepancies, and set up payment plans. Strong customer service, organization, and MS Office skills are essential for success.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field (or equivalent experience).
• 3+ years of credit and collections experience.
• Proficiency in Microsoft Office, especially Excel and Word.

Responsibilities

• Review AR aging reports and follow up on past-due accounts by phone and email.
• Partner with sales to review and manage outstanding balances.
• Research and resolve billing discrepancies; provide supporting documentation as needed.
• Set up payment plans and determine credit holds when appropriate.
• Create and maintain accurate customer accounts and credit files.
• Ensure compliance with company credit policies and procedures.
• Deliver professional, high-quality customer service.

Skills

Customer service

Communication

Organization

Multitasking

Problem-solving

Education

Bachelor's degree

Tools

MS Excel

MS Word

Job description

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We're looking for a Collections Specialist to join our team. This role is responsible for managing collections, maintaining customer accounts, and supporting overall credit and billing operations.

Why RelaDyne?

• Competitive pay
• Full benefits: medical, dental, vision, life, disability, 401k + match, HSA
• Generous PTO & sick time
• Career growth in a company that invests in its people

What you'll do:

• Review AR aging reports and follow up on past-due accounts via phone and email
• Partner with sales teams to review and manage outstanding customer balances
• Research and resolve billing discrepancies; provide supporting documentation as needed
• Set up payment plans and determine credit holds when appropriate
• Create and maintain accurate customer accounts and credit files
• Ensure compliance with company credit policies and procedures
• Deliver professional, high-quality customer service

What you'll bring:

• Strong customer service and communication skills
• Excellent organization, time management, and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Problem-solving skills and sound decision-making ability
• Proficiency in Microsoft Office, especially Excel and Word
• Ability to adapt to change and collaborate across teams

Preferred qualifications:

• Bachelor's degree in Finance, Accounting, or related field (or equivalent experience)
• 3+ years of credit and collections experience

You'llfind more than just a job-you'lldiscover a career with a company that valuespeople, teamwork, andgrowth.

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Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at [e-mail].