Strategic Collections & Client Relations Specialist

Fox Rothschild; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Fox Rothschild LLP is seeking a Collections/Client Relations Coordinator to manage outstanding accounts receivable and ensure timely payments. You will work with billing and finance teams, maintain precise records, and resolve discrepancies while upholding professional client service.

The role requires strong Excel skills, attention to detail, and the ability to collaborate across departments in a fast-paced environment.

Qualifications

• Associate degree or equivalent; finance/accounting focus preferred.
• Minimum five years of collections experience in professional services (law firm preferred).
• Strong Excel skills with pivot tables and VLOOKUP.

Responsibilities

• Monitor and manage the accounts receivable portfolio to ensure timely collection of payments.
• Contact customers via phone, email, and written correspondence regarding overdue accounts.
• Investigate and resolve discrepancies related to billing and payments.
• Maintain accurate and up-to-date customer records and collection notes.
• Collaborate with the billing team to issue invoices correctly and on time.
• Partner with the Cash Application team to ensure accurate posting of payments and resolution of unapplied or misapplied funds.

Skills

Strong mathematical skills

Attention to detail

Organizational skills

Professional communication skills

Integrity & confidentiality

Independence / self-motivation

Customer service skills

Education

Associate degree or equivalent

Bachelor’s degree in Finance/Accounting/Business

Tools

Excel (Pivot tables, VLOOKUP)

3E and ARCS 3G experience

Job description

Fox Rothschild LLP is seeking a Collections/Client Relations Coordinator to manage outstanding accounts receivable and ensure timely payments. You will work with billing and finance teams, maintain precise records, and resolve discrepancies while upholding professional client service.

The role requires strong Excel skills, attention to detail, and the ability to collaborate across departments in a fast-paced environment.