Strategic Collections & AR Specialist

Interface; LaGrange (GA); Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

Interface is a global flooring and sustainability leader seeking a collections specialist to manage accounts receivable, notify customers of delinquent accounts, and ensure timely payments. You will prepare statements, refunds, and credit memos while supporting the Credit Analyst, maintaining accurate records, and collaborating across teams.

The role requires 1–3 years in credit or collections, strong analytical and communication skills, and proficiency with Excel and JDE Enterprise One.

Qualifikationen

• High school diploma or equivalent.
• 1-3 years previous credit or collection experience or college degree
• Strong analytical skills
• Professional phone etiquette
• Proficiency with Microsoft Office, particularly Excel
• 1-3 years’ experience with JDE Enterprise One preferred
• Must be able to enter data and review data on multiple websites
• Good communication skills, verbal and written
• Strong interpersonal and organizational skills

Aufgaben

• Contact customers with open receivables for payment
• Continuous follow up on any past due invoice until paid
• Research unapplied cash and credit memos on accounts to determine if customer should be refunded or how funds should be applied
• Follow up with Administrative and Quality Claims for balances on the accounts receivable
• Maintain and reconcile customers' accounts
• Work very closely with the Credit Analyst
• Initiate vendor requests for refunds due to customers
• Process check requests
• Refund credit card over-payments to customers
• Send customer invoices and statements of account
• Pull Daily Payment Details from Bank
• Maintain Third Party Invoicing and Payment Portal
• Perform other duties as assigned

Kenntnisse

Analytical skills

Phone etiquette

Communication skills

Interpersonal skills

Organizational skills

Ausbildung

High school diploma or equivalent

Tools

Microsoft Excel

JDE Enterprise One

Jobbeschreibung

Interface is a global flooring and sustainability leader seeking a collections specialist to manage accounts receivable, notify customers of delinquent accounts, and ensure timely payments. You will prepare statements, refunds, and credit memos while supporting the Credit Analyst, maintaining accurate records, and collaborating across teams.

The role requires 1–3 years in credit or collections, strong analytical and communication skills, and proficiency with Excel and JDE Enterprise One.