Strategic Cloud Account Lead (Remote)

DigitalOcean; Austin (TX); Remote; USD 115,000 - 145,000; Full time

Job summary

DigitalOcean in the United States seeks a Technical Account Manager who thrives in a fast-paced, startup-friendly environment. You will partner with our most important business customers, providing technical guidance, architecture design, and strategic advice to help them scale on the cloud.

You will run regular technical sessions, manage key accounts, and work cross-functionally with Engineering, Marketing, and Sales to drive adoption, cost efficiency, and long-term success.

Qualifications

• Experience with cloud infrastructure design and optimization.
• Proven ability to design scalable architectures for mission-critical apps.
• Experience communicating with both technical and non-technical stakeholders.
• Familiarity with DevOps practices and automation tooling.

Responsibilities

• Provide technical account management and guidance to strategic customers.
• Lead architecture design sessions and workshops.
• Align customer needs with DigitalOcean roadmaps and support processes.
• Collaborate with Engineering, Marketing, and Account Managers.

Skills

Cloud infrastructure

Linux

Automation

Programming (Python/Go)

Terraform/Ansible

Docker

Cloud platforms (AWS/GCP/Azure)

Git/SQL/CI-CD

AI/ML infra knowledge

Tools

Terraform

Ansible

Docker

Git

Job description

DigitalOcean in the United States seeks a Technical Account Manager who thrives in a fast-paced, startup-friendly environment. You will partner with our most important business customers, providing technical guidance, architecture design, and strategic advice to help them scale on the cloud.

You will run regular technical sessions, manage key accounts, and work cross-functionally with Engineering, Marketing, and Sales to drive adoption, cost efficiency, and long-term success.