Remote Senior Cloud Technical Account Manager

DigitalOcean; United States; Remote; USD 115,000 - 145,000; Full time

Job summary

DigitalOcean is looking for a Senior Technical Account Manager to partner with key business customers, guiding cloud deployments, optimizing costs, and driving expansion of workloads. You’ll collaborate with Engineering, Marketing, and Account Managers to align customer needs with DigitalOcean’s strategic goals.

You will design architectures, conduct workshops, and advocate for customers in product development while delivering training and documentation for teams and partners.

Qualifications

• Proven cloud infrastructure experience with Linux and distributed systems.
• Development exposure with Python or Go.
• Experience provisioning and deploying with Terraform, Ansible, Docker.

Responsibilities

• Provide technical consultation and architecture design for customer deployments.
• Drive engagement, retention, and growth of key accounts.
• Act as voice of customer in product and support processes.
• Create tools to improve efficiency of technical engagements.

Skills

Cloud infrastructure

Linux

Python/Go

Terraform

Ansible

Docker

GCP/AWS/Azure

Git/CI-CD

Communications

Customer advocacy

Tools

Terraform

Ansible

Docker

Kubernetes

Job description

DigitalOcean is looking for a Senior Technical Account Manager to partner with key business customers, guiding cloud deployments, optimizing costs, and driving expansion of workloads. You’ll collaborate with Engineering, Marketing, and Account Managers to align customer needs with DigitalOcean’s strategic goals.

You will design architectures, conduct workshops, and advocate for customers in product development while delivering training and documentation for teams and partners.