Strategic Clinical Operations Lead

Essen Health Care; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Essen Health Care is seeking an Operations Manager to oversee clinical operations across key areas such as the call center and lab management. This role ensures high-quality patient care, manages workflows, and implements process improvements. Candidates should possess a Bachelor's degree in Healthcare Administration, at least 3 years of healthcare operations experience, and strong leadership skills.

The ideal candidate will excel in relating with clinical teams, ensuring compliance with standards, and promoting efficient service delivery within our growing network of healthcare facilities in New York.

Qualifications

• 3 years of experience in healthcare operations or medical practice management.
• Prior supervisory experience managing cross-functional teams.
• Experience in high-volume outpatient or ambulatory settings preferred.

Responsibilities

• Oversees clinical operations to ensure high-quality patient care.
• Manages daily operations of the clinical phone line.
• Supervises Lab and Diagnostic Imaging teams.
• Implements process improvements for operational efficiency.
• Oversees consent collection processes for all patients.

Skills

Leadership and team management

Quality assurance and performance metrics

Clinical workflows knowledge

Communication and collaboration

Proficiency with EMR systems

Microsoft Office skills

Education

Bachelor’s degree in Healthcare Administration or related field

Tools

EMR systems like Epic, eClinicalWorks, Athenahealth

Job description

Essen Health Care is seeking an Operations Manager to oversee clinical operations across key areas such as the call center and lab management. This role ensures high-quality patient care, manages workflows, and implements process improvements. Candidates should possess a Bachelor's degree in Healthcare Administration, at least 3 years of healthcare operations experience, and strong leadership skills.

The ideal candidate will excel in relating with clinical teams, ensuring compliance with standards, and promoting efficient service delivery within our growing network of healthcare facilities in New York.