Senior Manager, Clinical Operations

Essen Healthcare; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

Essen Healthcare, the largest privately held medical group in New York, is seeking a Clinical Operations Manager to oversee key clinical functions. This role includes managing call centers, lab processes, and ensuring compliance with healthcare standards. The ideal candidate will have relevant experience in healthcare operations and strong leadership skills.

With a focus on quality patient care and operational efficiency, you will support a team dedicated to serving New York's underserved communities. Join us in making a meaningful impact on health outcomes.

Qualifications

• 3 years of experience in healthcare operations or medical practice management.
• Prior supervisory experience managing cross-functional teams.
• Experience in high-volume outpatient or ambulatory settings preferred.

Responsibilities

• Manage daily operations of the clinical phone line.
• Oversee Lab and Diagnostic Imaging teams.
• Manage the consent collection process for all patients.
• Collaborate for smooth onboarding of new providers.
• Identify opportunities for process improvement.

Skills

Leadership and team management skills

Quality assurance and performance metrics

Excellent communication and collaboration skills

Proficiency with EMR systems

Strong Microsoft Office skills

Education

Bachelor’s degree in Healthcare Administration or related field

Tools

EMR systems (Epic, eClinicalWorks, Athenahealth)

Job description

Essen Healthcare, the largest privately held medical group in New York, is seeking a Clinical Operations Manager to oversee key clinical functions. This role includes managing call centers, lab processes, and ensuring compliance with healthcare standards. The ideal candidate will have relevant experience in healthcare operations and strong leadership skills.

With a focus on quality patient care and operational efficiency, you will support a team dedicated to serving New York's underserved communities. Join us in making a meaningful impact on health outcomes.