Outpatient Operations Director

Essen Healthcare; New York (NY); On-site; USD 130,000 - 180,000; Full time

Job summary

Essen Health Care in New York seeks an Associate Director of Operations for Outpatient Services. You will manage operational, financial, and strategic functions to ensure smooth delivery of services and high patient satisfaction across a growing network.

You will lead a team of clinicians and staff, optimize workflows, oversee budgets, ensure regulatory compliance, and collaborate with senior leaders to expand programs and improve care outcomes in a fast-paced environment.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field is required.
• Master's degree is preferred.
• Minimum of 5–7 years in healthcare operations, with 2–3 years in a leadership role.

Responsibilities

• Oversee daily outpatient clinic operations to ensure quality and efficiency.
• Lead staffing, coaching, and performance evaluations for clinic teams.
• Drive patient satisfaction by refining care delivery and workflows.
• Manage outpatient service budget and analyze financial performance.
• Ensure compliance with healthcare regulations and quality standards.
• Collaborate with senior leadership on strategic goals for outpatient services.

Skills

Leadership

Staff management

Communication

Healthcare operations

Budgeting

EHR systems

Education

Bachelor's degree in Healthcare Administration, Business Administration, or related field

Master's degree in Healthcare Administration, Business, or related field

Tools

EHR systems

Healthcare management software

Job description

Essen Health Care in New York seeks an Associate Director of Operations for Outpatient Services. You will manage operational, financial, and strategic functions to ensure smooth delivery of services and high patient satisfaction across a growing network.

You will lead a team of clinicians and staff, optimize workflows, oversee budgets, ensure regulatory compliance, and collaborate with senior leaders to expand programs and improve care outcomes in a fast-paced environment.