Strategic Client Success & Projects Lead

VisionPoint Marketing; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

PTO

401k

Job summary

VisionPoint Marketing is seeking a Client Success Manager to guide projects from initiation through closure, maximizing client satisfaction and ROI. You’ll coordinate with Enrollment Marketing Consultants, strategy, creative, analytics, web and media teams to deliver on time, within scope, and within budget.

You’ll own day-to-day client communication, lead focused meetings, track KPIs, manage expectations, and identify expansion opportunities that align with client goals.

Qualifications

• Bachelor's degree in Marketing, Business or relevant field or equivalent experience.
• 3+ years of project management and/or agency experience.
• Experience managing the full life cycle of marketing and advertising projects and tracking KPIs such as margin and pace.
• Experience managing client relationships and acting as the main point of contact.
• Experience working with project management software(s).
• Ability to collaborate efficiently and effectively with a variety of cross-functional teams.
• Ability to articulate your ideas clearly, both verbally and in written form.
• Identify opportunities for efficiencies and improved ways of working.
• Interest in digital marketing with a love of good creative and results.
• Actively contribute to VisionPoint's culture.
• Strong focus on client satisfaction and relationship management.
• Demonstrated ability to drive project success while aligning with client business goals.

Responsibilities

• Oversee end-to-end client projects, ensuring on-time delivery within scope and budget.
• Coordinate with Enrollment Marketing Consultants, strategy, creative, analytics, web, and media teams.
• Maintain clear client communication and accountable project management.

Skills

Project management

Client relationship management

Cross-functional collaboration

Communication

Process improvement

Strategic thinking

Analytical thinking

Growth mindset

Team contribution

Education

Bachelor's degree in Marketing, Business or relevant field

Tools

Project management software

Job description

VisionPoint Marketing is seeking a Client Success Manager to guide projects from initiation through closure, maximizing client satisfaction and ROI. You’ll coordinate with Enrollment Marketing Consultants, strategy, creative, analytics, web and media teams to deliver on time, within scope, and within budget.

You’ll own day-to-day client communication, lead focused meetings, track KPIs, manage expectations, and identify expansion opportunities that align with client goals.