Strategic Client Success Partner for Technology & Growth

Knight Office Solutions; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability insurance

401K with company match

Volunteer Paid Time Off

Job summary

Knight Office Solutions is seeking a Client Success Manager in San Antonio to advocate for Managed Services clients, align technology with business goals, and lead strategic technology roadmaps. You will coordinate service delivery and collaborate across engineering, sales, and admin teams to drive measurable value and long-term client success.

Ideal candidates are relationship-driven, highly organized, and skilled at communicating with both technical and business stakeholders.

Qualifications

• Bachelor's degree in a business-related field or equivalent experience.
• One or more years of experience in account management, sales, project coordination, customer success, managed services, or IT services.

Responsibilities

• Build trusted client relationships by understanding each customer's business, infrastructure, and long-term technology goals.
• Lead business reviews and ongoing strategic discussions, guiding service performance and technology planning.
• Identify and develop sales opportunities by partnering with Engineering, Sales, and Administrative teams to recommend technology refreshes and improvements.
• Coordinate service delivery, projects, purchasing activities, and customer communications to ensure successful outcomes and account growth.

Skills

Relationship building

Communication

Organization

Problem solving

Stakeholder management

Collaboration

Results driven

Strategic advising

Education

Bachelor's degree in business

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

Teams

Project management tools

Job description

Knight Office Solutions is seeking a Client Success Manager in San Antonio to advocate for Managed Services clients, align technology with business goals, and lead strategic technology roadmaps. You will coordinate service delivery and collaborate across engineering, sales, and admin teams to drive measurable value and long-term client success.

Ideal candidates are relationship-driven, highly organized, and skilled at communicating with both technical and business stakeholders.