Strategic Client Success Manager - Remote/Hybrid

Experian; United States; Hybride; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401K matching

Flexible work options (remote, hybrid,

In-office perks

Résumé du poste

Experian is seeking a healthcare IT account manager to partner with client executives and relationship managers to expand products and strengthen trust across the lifecycle. The role requires 5+ years in healthcare IT with revenue cycle and 3+ years in account management, plus experience with Claimsource, Denial Manager, and ERA.

It offers a comprehensive compensation package, benefits, and flexible work options including remote, hybrid, or in-office.

Qualifications

• 5+ years in healthcare IT and revenue cycle, with 3+ years in account management.
• 2+ years experience with Claimsource, Denial Manager, Enhanced Claim Status, and ERA.
• Salesforce or similar CRM expertise and Epic certification beneficial.

Responsabilités

• Partner with Client Executive and Relationship Manager to expand products and maintain customer trust.
• Provide consultative guidance to clients on Experian Health product capabilities throughout their lifecycle.
• Develop strategies to improve client retention, engagement, and expansion by identifying key metrics.

Connaissances

Account management

CRM (Salesforce)

Epic certification

Healthcare IT

Revenue cycle

Outils

Claimsource

Denial Manager

Enhanced Claim Status

ERA

Description du poste

Experian is seeking a healthcare IT account manager to partner with client executives and relationship managers to expand products and strengthen trust across the lifecycle. The role requires 5+ years in healthcare IT with revenue cycle and 3+ years in account management, plus experience with Claimsource, Denial Manager, and ERA.

It offers a comprehensive compensation package, benefits, and flexible work options including remote, hybrid, or in-office.