Strategic Client Success Manager — Remote

Origami Risk; Atlanta (GA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical and Dental coverage

401(k) with company match

Paid Time Off – Flexible options

Education Assistance Program

Wellness Benefits

Job summary

Origami Risk seeks an experienced Client Success Manager in Atlanta, Georgia, responsible for ensuring the success of a portfolio of clients. This role involves building relationships, driving adoption of the Origami platform, and ensuring measurable business outcomes.

The ideal candidate will have strong communication skills, 5+ years of experience in client-facing roles, and a Bachelor's degree in a related field. The position may allow for hybrid or remote work options.

Qualifications

• 5+ years of experience in a client-facing Customer Success, Account Management, or consulting role within a SaaS organization.
• Ability to build and maintain productive client relationships.
• Strong verbal and written communication skills.

Responsibilities

• Serve as a primary point of contact for assigned client relationships.
• Drive adoption of Origami solutions by aligning product capabilities with client use cases.
• Own the client experience across onboarding, stabilization, and renewal readiness.

Skills

Client relationship management

Analytical mindset

Communication skills

Organizational skills

SaaS experience

Problem-solving

Education

Bachelor’s degree in Business Administration, Risk Management, Insurance, Information Systems, Finance or related field

Job description

Origami Risk seeks an experienced Client Success Manager in Atlanta, Georgia, responsible for ensuring the success of a portfolio of clients. This role involves building relationships, driving adoption of the Origami platform, and ensuring measurable business outcomes.

The ideal candidate will have strong communication skills, 5+ years of experience in client-facing roles, and a Bachelor's degree in a related field. The position may allow for hybrid or remote work options.