Strategic Client Success Manager — Growth & Insights

Seedtag; New York (NY); Hybrid; USD 77,000 - 90,000; Full time

Benefits offered by this job

Flexible remuneration plan.

Transit and parking program.

Health insurance

Gympass

Unlimited Paid Time Off

401K matching

Job summary

Seedtag in New York is seeking a Client Success Manager to drive onboarding, activation, and post-campaign analysis for privacy-first contextual advertising at a global scale.

You will build trusted, consultative partnerships with brands and agencies, guide campaigns, provide performance insights, and ensure KPIs are met, while collaborating with Ad Operations and leveraging Salesforce, Slack, and Jira. A hybrid work model is offered.

Qualifications

• 3+ years in media, advertising or technology in sales, marketing or support.
• Understanding of consumer trends in digital advertising, privacy and programmatic.
• Experience executing direct-sold or programmatic campaigns.
• Basic knowledge of DSP/SSP platforms (DV360, The Trade Desk, LiveRamp).
• Proficient in Excel and data analysis to generate insights.

Responsibilities

• Design strategies for Next Best Action to upsell across campaigns.
• Initiate and execute campaigns with Ad Operations on schedule and budget.
• Respond to client inquiries and coordinate internal responses.
• Provide regular performance reports and insights.
• Monitor campaigns and adjust with Ad Operations.
• Maintain high customer satisfaction and conduct post-campaign analysis.

Skills

Client relationships

Advertising knowledge

Media industry experience

English communication

Data analysis

Excel

Upselling

Project management

Collaboration

Resourcefulness

Tools

Salesforce

Slack

Jira

Job description

Seedtag in New York is seeking a Client Success Manager to drive onboarding, activation, and post-campaign analysis for privacy-first contextual advertising at a global scale.

You will build trusted, consultative partnerships with brands and agencies, guide campaigns, provide performance insights, and ensure KPIs are met, while collaborating with Ad Operations and leveraging Salesforce, Slack, and Jira. A hybrid work model is offered.