Strategic Client Success Leader (PBM)

TrueScripts Management Services, LLC; Washington (IN); Híbrido; USD 80.000 - 110.000; Tempo integral

Resumo da vaga

TrueScripts Management Services, LLC in the United States is seeking a Client Success Executive to act as a senior liaison between TrueScripts and our clients. You will leverage your PBM expertise to drive business growth by ensuring client renewal and retention.

The role requires 5+ years in account management within PBM, strong relationship-building skills, and proficiency with Microsoft Office. Travel up to 25% of the time is expected to support client needs.

Qualificações

• 5+ years of Account Management experience within the PBM industry.
• Equivalent client-facing health/benefits experience will be considered.
• Must possess a valid driver’s license.
• Ability to travel up to 25% of the time if needed.

Responsabilidades

• Lead the strategic account team with full ownership of client satisfaction and service delivery.
• Act as contact via telephone and email for the client to resolve questions/issues.
• Oversees execution of communication plan and client renewals.
• Develop strong internal and client relationships through proactive interactions.

Conhecimentos

Account Management

PBM Industry

Client-facing

MS Office

Travel readiness

Ferramentas

MS Office

CRM software

Descrição da vaga

TrueScripts Management Services, LLC in the United States is seeking a Client Success Executive to act as a senior liaison between TrueScripts and our clients. You will leverage your PBM expertise to drive business growth by ensuring client renewal and retention.

The role requires 5+ years in account management within PBM, strong relationship-building skills, and proficiency with Microsoft Office. Travel up to 25% of the time is expected to support client needs.