Client Success Manager — Prescription Benefit Solutions

TrueScripts Management Services; Las Vegas (NV); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Salary bonus program

401k plan

ESOP

Wellness program

Dream Manager Program

Family culture

Charitable contributions

Job summary

TrueScripts Management Services, a pharmacist-founded PBM, is seeking a Client Success Manager who will strategically support client growth and retention.

You will interface with leadership, coordinate with cross-functional teams, and help renewals. The role emphasizes integrity, respect, and service. Applicants should reside in the Western United States and be proficient in Microsoft Office.

Qualifications

• Residence in the Western United States.
• College degree or applicable experience preferred.
• Proficient in Microsoft Office.
• Strong problem-solving, analytical thinking, and attention to detail.
• Ability to communicate and work under stress while maintaining confidentiality.

Responsibilities

• Work with team to ensure client satisfaction and service delivery.
• Serve as primary client contact by phone and email.
• Collaborate with internal teams on client communications and reporting.
• Assist with onboarding, enrollment, and client meetings.
• Analyze claims data and support with cost-saving opportunities.

Skills

Client communication

Interfacing with clients

Problem solving

Analytical thinking

Organizational skills

Multitasking

Confidentiality

Self-motivated

Education

College degree

Tools

Microsoft Office

Job description

TrueScripts Management Services, a pharmacist-founded PBM, is seeking a Client Success Manager who will strategically support client growth and retention.

You will interface with leadership, coordinate with cross-functional teams, and help renewals. The role emphasizes integrity, respect, and service. Applicants should reside in the Western United States and be proficient in Microsoft Office.