Strategic Client Success Lead | Remote Fridays

ATB Technologies; Chesterfield (MO); Hybride; USD 95 000 - 130 000; Plein temps

Avantages offerts par ce poste

Unlimited vacation

401k match

Remote Fridays

Company lunches

Health benefits

Résumé du poste

ATB Technologies is seeking a client-focused and strategic Client Success Manager to join our team in the United States. In this role you will serve as the primary relationship owner for an assigned portfolio of clients, helping ensure they receive ongoing value from our services and stay aligned with technology strategies that support their business goals.

You will build trusted advisor relationships, drive proactive communication, monitor client health, and partner across internal teams to

Qualifications

• 4+ years of experience in Client Success or related client-facing role within IT services or technology.

Responsabilités

• Serve as primary relationship owner for an assigned client portfolio.
• Build trusted advisor relationships and drive proactive client communication.
• Monitor client health, identify risks early, and coordinate with internal teams.
• Lead Quarterly Business Reviews and develop strategic account plans.
• Support renewal readiness and collaborate with sales on pricing and proposals.
• Onboard new clients and drive process improvements for client success.

Description du poste

ATB Technologies is seeking a client-focused and strategic Client Success Manager to join our team in the United States. In this role you will serve as the primary relationship owner for an assigned portfolio of clients, helping ensure they receive ongoing value from our services and stay aligned with technology strategies that support their business goals.

You will build trusted advisor relationships, drive proactive communication, monitor client health, and partner across internal teams to