Strategic Client Success Lead (Remote, CA)

Verra Mobility Corporation; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Verra Mobility Corporation is seeking an experienced professional to support GS Sales in California-Remote operations. The role focuses on developing efficient administrative systems, enhancing customer experience, and ensuring smooth handoffs between implementation and operations.

The candidate will lead cross-functional initiatives, maintain accurate records, and provide critical reporting for executive reviews and contract delivery.

Qualifications

• Bachelor’s degree in business administration, management, or related field.
• Extensive experience in program management or executive administration with proven success.
• Strong background in enhancing customer experience and driving operational improvements.
• Exceptional organizational, communication, and problem-solving skills.
• Proficient in Microsoft Office including Excel, Word, and PowerBI.

Responsibilities

• Oversee and optimize daily operational processes to align with goals.
• Assist with quality, accuracy, and compliance audits.
• Manage invoicing processes including preparation and approval of invoices.
• Ensure renewal of contracts and support global bids when required.
• Coordinate with Sales, Product, and other teams; prepare client change requests.

Skills

Program management

Executive administration

Customer experience

Organizational skills

Communication skills

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Office (Excel, Word, PowerBI)

Job description

Verra Mobility Corporation is seeking an experienced professional to support GS Sales in California-Remote operations. The role focuses on developing efficient administrative systems, enhancing customer experience, and ensuring smooth handoffs between implementation and operations.

The candidate will lead cross-functional initiatives, maintain accurate records, and provide critical reporting for executive reviews and contract delivery.