Strategic Client Success Lead - Key Accounts

Automatic Data Processing, Inc.; San Dimas (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Fairygodboss is seeking a leader for client and talent management, maintaining relationships and ensuring the delivery of world-class service. The role requires substantial experience managing small and mid-sized clients, supported by strong analytical and leadership skills.

Proficiency with Salesforce and Microsoft Office is essential to execute strategies that boost client retention and satisfaction. The ideal candidate will drive client success initiatives, collaborate with cross-functional

Qualifications

• Experience leading client management efforts for small to mid-sized accounts.
• Strong analytical and leadership capabilities are essential.
• Familiarity with Salesforce and Microsoft Office is required.

Responsibilities

• Lead client and talent management, maintaining relationships across accounts.
• Ensure delivery of world-class service to clients.
• Develop and implement strategies to enhance client satisfaction and retention.

Skills

Client management

Leadership

Analytical skills

Salesforce

Microsoft Office

Client retention

Tools

Salesforce

Microsoft Office

Job description

Fairygodboss is seeking a leader for client and talent management, maintaining relationships and ensuring the delivery of world-class service. The role requires substantial experience managing small and mid-sized clients, supported by strong analytical and leadership skills.

Proficiency with Salesforce and Microsoft Office is essential to execute strategies that boost client retention and satisfaction. The ideal candidate will drive client success initiatives, collaborate with cross-functional