Strategic Client Solutions Specialist — North America

iMotions; Boston (MA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

iMotions in Boston, MA is seeking a Client Solutions Specialist to own a regional sales cycle from outreach to close. You will prospect, run discovery and demos, craft proposals, negotiate, and finalize contracts in North America.

You'll engage both academic labs and commercial teams, align with marketing and customer success, and travel 15–25% to conferences and customer visits. A strong storyteller with tech curiosity will thrive here.

Qualifications

• 1–3 years in a sales or business development role with outbound prospecting and closing deals.
• Ability to own a deal end-to-end including discovery, demos, proposals, and closing.
• Genuine interest in neuroscience, psychology, or human behavior research.
• Excellent written and spoken English; adapt for academic researchers and business stakeholders.
• Self-directed with territory ownership and strong prioritization.
• Familiarity with CRM tools and LinkedIn Sales Navigator.
• Bachelor’s degree in Psychology, Neuroscience, Business, Marketing, or related field.
• Willingness to travel within North America 15–25%.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Outbound Prospecting: Proactively identify and reach out to prospective customers to build a pipeline.
• Full Sales Cycle Ownership: Manage deals from discovery to close, including proposals and contracts.
• Territory Management: Develop and execute a territory plan balancing outbound and inbound leads.
• Dual-Sector Selling: Academic labs and commercial teams across UX, marketing, pharma, and more.
• Discovery & Qualification: Run structured discovery conversations on goals and timelines.
• Product Demonstrations: Deliver tailored demos of the iMotions platform.
• CRM Hygiene & Forecasting: Maintain CRM records and provide reliable pipeline forecasts.
• Market Development: Identify new verticals and use cases; share insights with Marketing/Product.
• Event & Conference Representation: Represent iMotions at NA conferences to generate leads.
• Customer Handoff: Partner with Customer Success for smooth onboarding.

Skills

Sales Experience

Full-Cycle Aptitude

Domain Interest

Communication & Versatility

Organized & Self-Directed

Tech Comfortable

Travel

Work Authorization

Education

Bachelor’s degree in Psychology, Neuroscience, Business, Marketing, Communications, or related field

Tools

HubSpot / Salesforce

LinkedIn Sales Navigator

Productivity tools

Job description

iMotions in Boston, MA is seeking a Client Solutions Specialist to own a regional sales cycle from outreach to close. You will prospect, run discovery and demos, craft proposals, negotiate, and finalize contracts in North America.

You'll engage both academic labs and commercial teams, align with marketing and customer success, and travel 15–25% to conferences and customer visits. A strong storyteller with tech curiosity will thrive here.