Strategic Client Solutions Manager, Financial Services

Standard Chartered; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and benefits

Best-in-class 401(k) plan

Robust medical plan coverage

Flexible/hybrid working arrangements

Time-off for parental leave and sabbaticals

Continuous learning opportunities

Job summary

A leading international bank is seeking an experienced Business Account Manager to manage key client relationships within their client solutions team. The successful candidate will leverage 5-10 years of experience in security services or client service implementation to drive client satisfaction and retention. Responsibilities include contributing to strategic planning and ensuring best-in-class service delivery. The role offers competitive salary, excellent benefits, and opportunities for flexible working arrangements.

Qualifications

• 5-10 years of experience in security services or client service implementation.
• Proven experience in revenue retention from existing mandates.
• Strong analytical and strategic thinking skills.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage important client relationships at the solutions level.
• Contribute to global client management strategy for clients.
• Maximize client satisfaction and long-term contributions.
• Act as a trusted advisor to clients.
• Monitor competitor services and remediate gaps.

Skills

Analytical skills

Strategic thinking

Communication skills

Stakeholder management

Job description

A leading international bank is seeking an experienced Business Account Manager to manage key client relationships within their client solutions team. The successful candidate will leverage 5-10 years of experience in security services or client service implementation to drive client satisfaction and retention. Responsibilities include contributing to strategic planning and ensuring best-in-class service delivery. The role offers competitive salary, excellent benefits, and opportunities for flexible working arrangements.