Strategic Client Services Director — CRM & Revenue Growth

Zeta Global; Chicago (IL); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Unlimited PTO

Excellent medical, dental, and vision coverage

Employee Equity

Virtual Wellness Classes

Pet Insurance

Job summary

Zeta Global in Chicago is looking for a Senior Client Services Manager to drive client partnerships and ensure satisfaction. This role, reporting to the VP of Client Services, requires a candidate skilled in digital marketing and CRM business strategy with 5+ years of relevant experience.

Your main responsibilities will include managing client communications, developing strategic initiatives, and overseeing billing and revenue generation. Zeta Global offers a supportive and inclusive workplace culture along with a salary range of $100,000 - $120,000.

Qualifications

• 5+ years in a senior digital and traditional marketing position managing senior clients.
• Proven revenue generation across a book of business.
• Strong understanding of marketing mediums: digital, emerging, and traditional.

Responsibilities

• Serve as primary client services contact coordinating with clients and internal teams.
• Develop deep client partnerships ensuring satisfaction and trust.
• Monitor and maintain high service quality and strategic plans.
• Responsible for monthly billing duties and revenue allocation reporting.

Skills

Client service management

Digital marketing experience

CRM business strategy

Revenue generation

Very strong collaboration skills

Education

Degree education

Tools

Marketing technology platforms

Job description

Zeta Global in Chicago is looking for a Senior Client Services Manager to drive client partnerships and ensure satisfaction. This role, reporting to the VP of Client Services, requires a candidate skilled in digital marketing and CRM business strategy with 5+ years of relevant experience.

Your main responsibilities will include managing client communications, developing strategic initiatives, and overseeing billing and revenue generation. Zeta Global offers a supportive and inclusive workplace culture along with a salary range of $100,000 - $120,000.