Strategic Client Partner - Senior Account Manager

highmarkhealth; Erie (Erie County); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Highmark Inc. is seeking a strategic Account Manager to manage a book of business and maintain relationships with existing accounts, renewing contracts and selling new products to ensure retention and growth. The role involves leading in collaboration with intermediaries, and travel across client sites is expected (75%–100%).

The position is hybrid, based in Erie, PA. You will work with senior client contacts, brokers and internal teams to deliver solutions, develop business plans, and monitor

Qualifications

• State specific Producer License for Life, Accident & Health is required or must be obtained within 45 days of hire.
• 5 years of Account/Client Management experience or other relevant experience

Responsibilities

• Review new products, services, capabilities, and technologies with the client to sell product lines, renewals and add-on sales.
• Manage relationships at senior levels with clients, consultants and brokers/producers to build valued partnerships.
• Develop sales solutions considering competition and market changes.
• Create and execute business plans and metrics for retaining and growing membership and profitability.
• Conduct routine service calls and be the primary contact for strategic planning and consultation for accounts.

Skills

Public speaking

Presentation skills

Negotiation

Organizational skills

Creativity & Innovation

Persistence & Resilience

Problem solving

Influence

Education

Life, Accident & Health Producer License (or must be obtained within 45 days)

Job description

Highmark Inc. is seeking a strategic Account Manager to manage a book of business and maintain relationships with existing accounts, renewing contracts and selling new products to ensure retention and growth. The role involves leading in collaboration with intermediaries, and travel across client sites is expected (75%–100%).

The position is hybrid, based in Erie, PA. You will work with senior client contacts, brokers and internal teams to deliver solutions, develop business plans, and monitor