Strategic Client Partner, Insurance & Benefits

Arthur J. Gallagher & Co. (AJG); Upper Arlington (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

People-first culture

Job summary

Gallagher Benefit Services, part of Gallagher, is seeking an Account Manager to oversee a book of client accounts and strengthen relationships with everyday contacts. You will support routine and moderately complex accounts, advising on risk and capital management and seeking opportunities to add value through enhanced services and coverage.

You will frequently engage with senior decision makers, ensuring clear, proactive communication.

Qualifications

• Bachelor's degree required, 3+ years client service and/or claims management experience.
• HS diploma/GED with 8+ years client service and/or claims management experience is acceptable.
• Producer's License is required.
• Willingness to travel up to 25% and proficiency in Microsoft Office.
• Appropriate licensing as required.

Responsibilities

• Manage a live book of client accounts and build trusted relationships.
• Support routine and moderately complex accounts and assist clients with risk and capital management needs.
• Identify opportunities to grow existing business through added services or higher levels of cover.
• Coordinate with Account Executives or Broker Producers as needed.
• Ensure timely communication and issue resolution to protect client retention.

Skills

Client service

Communication

Microsoft Office

Education

Bachelor's degree

HS diploma/GED + 8+ yrs experience

Tools

Microsoft Office

Job description

Gallagher Benefit Services, part of Gallagher, is seeking an Account Manager to oversee a book of client accounts and strengthen relationships with everyday contacts. You will support routine and moderately complex accounts, advising on risk and capital management and seeking opportunities to add value through enhanced services and coverage.

You will frequently engage with senior decision makers, ensuring clear, proactive communication.