Strategic Client Partner, Group Benefits

Guardian Life Insurance; United States; Remote; USD 55,000 - 90,000; Full time

Job summary

Guardian Life Insurance seeks a Client Manager, Group Benefits - Premier Accounts, to be the main contact for mid-market clients and ensure retention, satisfaction, and profitability of the book of business.

The role involves consulting with brokers, presenting solutions, and collaborating with internal teams to drive growth while maintaining a client-centered approach. Base pay plus incentive opportunities support career growth.

Qualifications

• BA or BS degree preferred or equivalent work experience
• Minimum 3 years of experience in account management or sales; group insurance experience preferred
• Demonstrated success in dealing with brokers/consultants as well as sophisticated clients
• Ability to analyze data to influence and execute on renewal decisions along with deploying the right solutions for the client
• Ability to leverage all sales enablement technology, training, and tools with proficiency in key technology platforms: Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Tableau, Salesforce

Responsibilities

• Manage client base of 100-1999 lives to meet retention, growth, and profitability goals
• Oversight of the account, building strong relationships with clients and brokers/consultants
• Work closely with internal partners to gain buy-in for the account management strategy and position
• Strategically manage the lifecycle of a client to drive the right solutions to their benefit needs
• Balance the needs of the client with those of the business
• Achieve yearly financial growth goals

Skills

Consultative selling

Negotiation

Relationship building

Cross-functional collaboration

Strategic thinking

Adaptability to change

Conflict management

Confidence & positivity

Time management

Data analysis

Education

BA/BS preferred

Tools

Microsoft Office

Salesforce

Tableau

PowerPoint

Job description

Guardian Life Insurance seeks a Client Manager, Group Benefits - Premier Accounts, to be the main contact for mid-market clients and ensure retention, satisfaction, and profitability of the book of business.

The role involves consulting with brokers, presenting solutions, and collaborating with internal teams to drive growth while maintaining a client-centered approach. Base pay plus incentive opportunities support career growth.