Strategic Client Partner for Growth & Retention

Yardi Systems, Inc.; Irving (TX); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

100% paid employee medical premiums

Profit-sharing plan

Flexible work arrangements

Job summary

Yardi Systems, Inc. is seeking a Strategic Client Partner to help navigate complex challenges and drive meaningful improvements across the customer journey.

You will collaborate with cross-functional teams to inform strategic decisions, optimize touchpoints, and analyze root causes of recurring issues to deliver lasting client value. The role focuses on advising clients, leading cross-functional initiatives, and identifying opportunities to expand value from our property management software,

Qualifications

• Bachelor’s degree in business, finance, CS, or related field.
• 8+ years in multi-family housing, property technology, or SaaS.
• 5+ years in client-facing roles with leadership and problem resolution.
• Proven ability to manage complex cross-functional projects.
• Strong data-driven decision making and product insight translation.
• Excellent executive communication and stakeholder influence.

Responsibilities

• Act as strategic advisor, aligning client goals with product capabilities.
• Partner with service, sales, and product teams to resolve issues.
• Identify opportunities to unlock value from our software.
• Support retention and reduce churn through value realization.

Skills

Client relationship leadership

Cross-functional collaboration

Strategic advisory

Data-driven decision making

Executive communication

Project management

Education

Bachelor’s degree in business/finance/CS

Master’s degree in business

Tools

Microsoft Office Suite

Job description

Yardi Systems, Inc. is seeking a Strategic Client Partner to help navigate complex challenges and drive meaningful improvements across the customer journey.

You will collaborate with cross-functional teams to inform strategic decisions, optimize touchpoints, and analyze root causes of recurring issues to deliver lasting client value. The role focuses on advising clients, leading cross-functional initiatives, and identifying opportunities to expand value from our property management software,