Strategic Client Partner, Financial Services & Insurance

SoftServe; Northern (KY); Hybrid; USD 180,000 - 200,000; Full time

Benefits offered by this job

Work from home or office hybrid

Market-based pay and health coverage

Paid time off and wellness support

Learning opportunities

Job summary

SoftServe seeks a Senior Client Partner for Financial Services & Insurance in the Central US region. You will drive business development within existing accounts, deepen relationships, and align strategies with client goals. You will collaborate across stakeholders to deliver exceptional client experience and revenue growth.

Base salary ranges quoted: 180K–200K. In this leadership role, you will hire and onboard talent, coach growth, and deliver results aligned to company values while expanding

Qualifications

• 10+ years in consultative sales, account management, or customer success with enterprise or ISV clients.
• 6+ years leading large, complex account portfolios with revenue growth and high client satisfaction in financial services/insurance.
• Fluency in core banking, payments, policy & claims platforms, cloud hyperscalers, and data platforms.
• Commercial fluency in enterprise AI: ability to frame value and risk in this domain.
• Strong strategic thinking and business acumen to translate client needs into growth plans.

Responsibilities

• Build and strengthen relationships with key decision-makers up to VP level.
• Serve as a trusted advisor by understanding client business models, strategies, and priorities.
• Drive client satisfaction and loyalty, measured via NPS.
• Expand account footprint by identifying and developing new lines of business or market segments.
• Drive high-value, complex contract negotiations and deals.
• Grow revenue by increasing wallet share and new revenue streams.
• Own executive-level client relationships across a portfolio of large, complex accounts.
• Drive portfolio growth by identifying expansion opportunities and steering deals from pipeline to signature.

Skills

Enterprise sales

Account management

Client relationship management

Strategic planning

Financial services knowledge

Industry trends

Travel readiness

Education

Bachelor’s degree in IT or Business

Job description

SoftServe seeks a Senior Client Partner for Financial Services & Insurance in the Central US region. You will drive business development within existing accounts, deepen relationships, and align strategies with client goals. You will collaborate across stakeholders to deliver exceptional client experience and revenue growth.

Base salary ranges quoted: 180K–200K. In this leadership role, you will hire and onboard talent, coach growth, and deliver results aligned to company values while expanding