Strategic Client Onboarding Project Lead — Hybrid

Blackhawk Network; Coppell (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

401k with employer match

Medical insurance

Dental insurance

Vision insurance

12 paid holidays

Job summary

Blackhawk Network in Coppell, TX is seeking a Client Onboarding Project Manager to lead external projects from start to finish. You will coordinate multi-client engagements, align stakeholders, and drive agile delivery with cross-functional teams.

Ideal candidates have a bachelor’s degree (or equivalent), 2–4 years in software project management or account management, and PMP or Scrum Master preferred. This role offers hybrid work with opportunities to innovate and impact client outcomes.

Qualifications

• Bachelor’s Degree preferred or equivalent experience.
• 2-4 years project management experience or account management experience
• PMP Certification or Scrum Master Certification preferred.

Responsibilities

• Manage multiple client projects, define specs, create plans, and oversee engineering tasks using Agile.
• Oversee client implementations: schedule, scope, risk, and maintaining high client satisfaction.
• Balance business, technical quality, and client satisfaction in decisions.
• Support Account Managers with scoping and project management for new and existing opportunities.
• Identify and implement Solution Delivery improvements during project execution.
• Maintain relationships with clients/partners, communicate priorities and deliverables, manage expectations.
• Collaborate with Product & Engineering to scope/prioritize backlogs and improve processes.
• Assist Engineering with resource planning, allocation, scenario planning, and release management.

Skills

Project management

Agile methodologies

Cross-functional communication

Communication skills

Problem solving

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Excel

Microsoft Office

Job description

Blackhawk Network in Coppell, TX is seeking a Client Onboarding Project Manager to lead external projects from start to finish. You will coordinate multi-client engagements, align stakeholders, and drive agile delivery with cross-functional teams.

Ideal candidates have a bachelor’s degree (or equivalent), 2–4 years in software project management or account management, and PMP or Scrum Master preferred. This role offers hybrid work with opportunities to innovate and impact client outcomes.