Associate PM, Onboarding Platform (Hybrid)

FyrFly Venture Partners; Pleasanton (CA); Hybrid; USD 105,000 - 137,000; Full time

Benefits offered by this job

401k with employer match

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Sick pay accrual

Parental leave

Life insurance

Disability insurance

Flexible Spending Accounts (FSAs)

Wellness benefits

Flexible time off

Job summary

Blackhawk Network in Pleasanton, CA, is seeking an Associate Product Manager to join our Core Services – Onboarding pillar in a hybrid Bay Area role. You will help build a unified onboarding foundation for content and partner onboarding, reducing time-to-launch and strengthening governance of master data.

You’ll collaborate with cross-functional teams across geographies, drive onboarding initiatives, leverage AI and automation, and measure impact with KPIs to continuously improve partner

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or related field.
• +2 years of experience in product management, business analysis, technology, or related field.
• Strong analytical and structured problem solving skills.
• Familiarity with APIs, system integrations, data models, or web technologies.
• Excellent written and verbal communication skills.
• Comfortable working with data and managing multiple priorities.
• Proactive and organized with ownership mindset.
• Passion for improving operational efficiency, automation, and customer experience.
• Curiosity about emerging technologies including AI.
• Interest or experience in fintech, payments, or enterprise platforms is a plus.

Responsibilities

• Develop and execute BHN’s unified onboarding and governance platform roadmap focusing on scalability and automation.
• Analyze complex business workflows to simplify onboarding and improve efficiency across content and distribution.
• Define product requirements, write features and user stories, document flows, assess impacts, manage backlogs, and drive from concept to launch.
• Collaborate with engineering, operations, legal, and business stakeholders to deliver scalable onboarding aligned with governance and needs.
• Explore and leverage AI technologies, automation, and self-service capabilities to reduce manual effort and improve data accessibility.
• Use data and KPIs to identify pain points, measure impact, and continuously improve onboarding outcomes.
• Partner with global stakeholders across North America, Europe, APAC, and LATAM for launches and rollout of platform capabilities.

Skills

Analytical thinking

Communication skills

Technical aptitude

APIs & integrations

Data analysis

Problem solving

Education

Bachelor’s degree in Computer Science, Engineering, Business

Tools

APIs

Job description

Blackhawk Network in Pleasanton, CA, is seeking an Associate Product Manager to join our Core Services – Onboarding pillar in a hybrid Bay Area role. You will help build a unified onboarding foundation for content and partner onboarding, reducing time-to-launch and strengthening governance of master data.

You’ll collaborate with cross-functional teams across geographies, drive onboarding initiatives, leverage AI and automation, and measure impact with KPIs to continuously improve partner