Client Onboarding & Growth Program Lead

Nelnet; Lincoln (NE); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA

401K

Tuition reimbursement

Job summary

Nelnet seeks a strategic Project Manager to lead the client onboarding lifecycle end-to-end from Lincoln, NE in a hybrid role. You will own planning, contract translation into actionable plans, and cross-functional execution across onboarding initiatives.

Strong candidates bring 5–8 years of PM/Prog Management experience, budget and timeline discipline, PMP certification or equivalent credentials, and excellent stakeholder communication. This role supports Nelnet's Client Growth objectives.

Qualifications

• End-to-end client onboarding and implementation experience.
• Experience translating contracts into project plans.
• Experience managing budgets and timelines.
• PMP certification a plus; PgMP valued.
• Strong cross-functional collaboration.

Responsibilities

• Own the planning and successful execution of multiple concurrent client onboarding/implementation projects through cross-functional collaboration.
• Serve as the primary point of accountability for the client during implementation, translating the signed contract or agreement into an executable project plan.
• Perform analysis and due diligence, and build clear, attainable objectives and project requirements reflecting contractual commitments and internal success criteria.
• Deliver each implementation against agreed cost, time, scope, and quality constraints.
• Supporting Internal Implementations that deliver client value, while working with Growth Program Management to outline capabilities and cross-sell opportunities during implementation.

Skills

Project management

Program management

Risk management

Stakeholder management

Executive communication

Education

Bachelor's degree

Tools

PM tools

Job description

Nelnet seeks a strategic Project Manager to lead the client onboarding lifecycle end-to-end from Lincoln, NE in a hybrid role. You will own planning, contract translation into actionable plans, and cross-functional execution across onboarding initiatives.

Strong candidates bring 5–8 years of PM/Prog Management experience, budget and timeline discipline, PMP certification or equivalent credentials, and excellent stakeholder communication. This role supports Nelnet's Client Growth objectives.