Manager, Client Onboarding & Operations (Fully Remote)

Twin Health; United States; Remote; USD 145,000 - 160,000; Full time

Benefits offered by this job

Unlimited vacation

Parental leave 16 weeks (delivering)

Parental leave 8 weeks (non-delivering

Healthcare coverage

401k

Equity opportunities

Job summary

Twin Health is seeking a senior client onboarding and project management leader to drive value across a portfolio of clients in the United States. You will oversee end-to-end onboarding, configuration, and testing, while coordinating with executives and stakeholders to align on expectations and timelines.

With 5–10 years in digital health, you will combine strong communication with strategic problem-solving, and you will manage risks and escalations to ensure successful deployments and high

Qualifications

• 5-10 years of client onboarding and project management experience, ideally in digital health.
• Strong communication and problem-solving skills across technical and executive audiences.
• Proficiency with Google apps, PM tools like Monday.com and MS Project.

Responsibilities

• Drive client value by managing relationships with key stakeholders and C-suite executives.
• Lead end-to-end onboarding, configuration, and testing across a portfolio of clients.
• Manage project expectations, risks, and escalations with strong organizational skills.

Skills

Communication

Problem-solving

Stakeholder management

Digital health

Tools

Google Apps

Monday.com

MS Project

Job description

• Drive client value by managing relationships with key stakeholders and C-suite executives.
• Lead end-to-end onboarding, configuration, and testing across a portfolio of clients.
• Manage project expectations, risks, and escalations with strong organizational skills.

Qualifications:

• 5-10 years of client onboarding and project management experience, ideally in digital health.
• Strong communication and problem-solving skills across technical and executive audiences.
• Proficiency with Google apps, PM tools like Monday.com and MS Project.
• Annual salary range of $145,000-$160,000 USD.
• Unlimited vacation, 16 weeks paid parental leave for delivering parents, and 8 weeks for non-delivering parents.
• 100% employer-sponsored healthcare, dental, and vision, plus 401k and equity opportunities.

Twin Health

Twin Health uses AI Digital Twin technology to help people prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity. With more than $100 million raised and a passionate, collaborative team, Twin Health is scaling rapidly and has been recognized as a top workplace.