Strategic Client Onboarding & Implementation Analyst

OpenKrill

United States

Remote

USD 52,000 - 76,000

Full time

5 days ago
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Job summary

MeridianLink seeks an Associate Implementation Analyst to lead the full lifecycle of client deployments for its software. You will manage client expectations, coordinate with internal teams, and educate customers on system capabilities while ensuring timelines and quality expectations are met.

The role emphasizes onboarding activities, requirements gathering, configuration support, and assisting with UAT. A bachelor’s degree and 0–2 years of experience are typical qualifications.

Qualifications

  • Bachelor’s degree and 0-2 years of professional experience.
  • Ability to perform client/third party onboarding activities.
  • Ability to shadow and assist in configuration and UAT implementation activities.

Responsibilities

  • Lead the full life cycle of initial and subsequent client deployments for MeridianLink software.
  • Gather core credentials, third-party credentials, product requirements, and client documents.
  • Review and troubleshoot third-party issues during deployments.
  • Support client validation configuration and educate clients on capabilities.
  • Coordinate with clients and internal teams to meet project timelines.
  • Proactively communicate customer enhancement ideas to Product.

Skills

Client onboarding
Vendor liaison
Requirements gathering
Communication

Education

Bachelor’s degree

Job description

MeridianLink seeks an Associate Implementation Analyst to lead the full lifecycle of client deployments for its software. You will manage client expectations, coordinate with internal teams, and educate customers on system capabilities while ensuring timelines and quality expectations are met.

The role emphasizes onboarding activities, requirements gathering, configuration support, and assisting with UAT. A bachelor’s degree and 0–2 years of experience are typical qualifications.

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