Client Onboarding & Implementation Specialist

MeridianLink, Inc.

United States

On-site

USD 50,000 - 70,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

MeridianLink, Inc. seeks an Associate Implementation Analyst to lead the full lifecycle of client deployments for MeridianLink software.

You will manage client expectations, meet timelines, and act as a liaison between the client and other company departments to ensure successful implementations. You will educate clients on software capabilities and relay customer enhancement ideas to Product, while gathering credentials, product requirements, and client documents to support onboarding and

Qualifications

Bachelor’s degree and 0-2 years of professional experience.
Ability to perform client/third party onboarding activities.
Ability to shadow and assist SIS in configuration and UAT implementation activities.
Entry-level professional within the subject area.
Requires basic skill set and proficiency.
Will conduct work assignments as directed.

Responsibilities

Lead full life cycle of initial and subsequent client deployments for MeridianLink software.
Manage client expectations and timelines; liaise between client and internal departments.
Educate clients on software capabilities and communicate enhancement ideas to Product.
Gather core credentials, third-party credentials, product requirements, and client documents.
Review and troubleshoot third-party issues and support client validation configuration.