Associate Implementation Analyst

MeridianLink, Inc.; United States; Sur place; USD 50 000 - 70 000; Plein temps

Résumé du poste

MeridianLink, Inc. seeks an Associate Implementation Analyst to lead the full lifecycle of client deployments for MeridianLink software.

You will manage client expectations, meet timelines, and act as a liaison between the client and other company departments to ensure successful implementations. You will educate clients on software capabilities and relay customer enhancement ideas to Product, while gathering credentials, product requirements, and client documents to support onboarding and

Qualifications

• Bachelor’s degree and 0-2 years of professional experience.
• Ability to perform client/third party onboarding activities.
• Ability to shadow and assist SIS in configuration and UAT implementation activities.
• Entry-level professional within the subject area.
• Requires basic skill set and proficiency.
• Will conduct work assignments as directed.

Responsabilités

• Lead full life cycle of initial and subsequent client deployments for MeridianLink software.
• Manage client expectations and timelines; liaise between client and internal departments.
• Educate clients on software capabilities and communicate enhancement ideas to Product.
• Gather core credentials, third-party credentials, product requirements, and client documents.
• Review and troubleshoot third-party issues and support client validation configuration.

Connaissances

Client onboarding

Project coordination

Software education

Communication

Formation

Bachelor’s degree

Description du poste

Associate Implementation Analyst

Position Summary:

The Associate Implementation Analyst will lead the full life cycle of initial and subsequent client deployments for software licensed by MeridianLink. The role will manage client expectations, meet timelines, and act as a liaison between the client and other company departments. This role will educate clients on software capabilities and communicate customer enhancement ideas to the Product organization.

Expected Duties:

• Associate Implementation Analyst will gather core credentials, third-party credentials, product requirements, and client documents

• Expected to provide and review product workbooks

• Responsible for reviewing and troubleshooting third-party issues

• Associate Implementation Analyst will support client validation configuration

• The role will have a growing understanding of MeridianLink’s licensed software and its capabilities to educate and provide best practice recommendations to clients

• Expected to adhere to project schedules and effectively ensures all project resources meet expected timelines.

Qualifications: Knowledge, Skills, and Abilities:

• Entry-level professional within the subject area

• Requires basic skill set and proficiency

• Will conduct work assignments as directed

• Bachelor’s degree and 0-2 years of professional experience

• Ability to perform client/third Party Onboarding activities

• Ability to shadow and assist SIS in configuration and UAT implementation activities