Strategic Client Leader – Voluntary Benefits

Marsh; Minneapolis (MN); Hybrid; USD 119,000 - 238,000; Full time

Job summary

Marsh's Voluntary Benefits team in Minneapolis is seeking a Senior Client Manager to help lead and grow a portfolio of large client accounts. This hybrid role requires independent leadership, strong client communication, and the ability to develop strategic recommendations.

You will collaborate across Marsh Health & Benefits and Voluntary Benefits teams, manage complex clients, and engage in industry events to expand networks.

Qualifications

• Voluntary Benefits subject matter experience required.
• Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC)
• 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
• Strong financial and business acumen
• Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
• Current Life/Health License or ability to obtain within 6 months of hire
• Strong collaboration and team focused skills (relationship building and fostering with Marsh Health & Benefits and Voluntary Benefits colleagues)

Responsibilities

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties, and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
• Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings
• Conduct robust client analyses to create customized product and solution recommendations
• Address escalated issues in a timely and effective manner and work to ensure relationships are in a positive standing and delivering on promised timelines and deliverables
• Actively engage and nourish relationships and professional networks within client organizations
• Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools

Skills

Client management

Sales

Financial acumen

Cross-functional collaboration

Leadership

Education

Bachelor’s Degree

Job description

Marsh's Voluntary Benefits team in Minneapolis is seeking a Senior Client Manager to help lead and grow a portfolio of large client accounts. This hybrid role requires independent leadership, strong client communication, and the ability to develop strategic recommendations.

You will collaborate across Marsh Health & Benefits and Voluntary Benefits teams, manage complex clients, and engage in industry events to expand networks.