Strategic Client Leader – Voluntary Benefits

Marsh; Southfield (MI); Hybrid; USD 119,000 - 238,000; Full time

Benefits offered by this job

Tuition assistance

401K savings

Job summary

Marsh’s Voluntary Benefits team seeks a Senior Client Manager to lead client relationships, shape strategy for large accounts, and collaborate across Marsh Health & Benefits. The role is hybrid, requiring three days in the office weekly, with emphasis on independent leadership and strong client communication.

You will analyze needs, design solutions, expand the book of business, and address escalations while growing your professional network through industry events.

Qualifications

• Bachelor’s Degree required.
• Voluntary Benefits subject matter experience required.
• Strong voluntary benefits product, process and market knowledge.
• 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)).
• Strong collaboration and team-focused skills.

Responsibilities

• Maintain and expand a large to mid-sized book of business for large accounts.
• Develop the sales and retention strategy for client accounts.
• Conduct robust client analyses to create customised product and solution recommendations.
• Address escalated issues promptly to maintain positive relationships.
• Engage and nourish relationships within client organizations.
• Attend industry events to build a strong professional network.

Skills

Client relationship management

Strategic planning

Leadership

Communication

Industry networking

Education

Bachelor’s Degree

Job description

Marsh’s Voluntary Benefits team seeks a Senior Client Manager to lead client relationships, shape strategy for large accounts, and collaborate across Marsh Health & Benefits. The role is hybrid, requiring three days in the office weekly, with emphasis on independent leadership and strong client communication.

You will analyze needs, design solutions, expand the book of business, and address escalations while growing your professional network through industry events.