Hybrid Senior Client Manager - Voluntary Benefits

Marsh; Phoenix (AZ); Hybrid; USD 119,000 - 238,000; Full time

Job summary

Marsh is seeking a Senior Client Manager for Voluntary Benefits in a hybrid role based in Phoenix, AZ. You will manage a large book of business, develop strategies for client accounts, and collaborate with senior colleagues to deliver results.

You will leverage your Voluntary Benefits knowledge, navigate fast-paced client needs, and engage with industry events to grow the network and represent Marsh effectively.

Qualifications

• Bachelor’s Degree required.
• Voluntary Benefits subject matter experience required.
• Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC)
• 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
• Strong financial and business acumen
• Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
• Current Life/Health License or ability to obtain within 6 months of hire
• Strong collaboration and team focused skills (relationship building and fostering with Marsh Health & Benefits and Voluntary Benefits colleagues)

Responsibilities

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties, and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
• Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings
• Conduct robust client analyses to create customized product and solution recommendations
• Address escalated issues in a timely and effecting manner and work to ensure relationships are in a positive standing and delivering on promised timelines and deliverables
• Actively engage and nourish relationships and professional networks within client organizations
• Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools

Skills

Client management

Sales - Large Clients

Voluntary benefits knowledge

Collaboration

Education

Bachelor's degree

Job description

Marsh is seeking a Senior Client Manager for Voluntary Benefits in a hybrid role based in Phoenix, AZ. You will manage a large book of business, develop strategies for client accounts, and collaborate with senior colleagues to deliver results.

You will leverage your Voluntary Benefits knowledge, navigate fast-paced client needs, and engage with industry events to grow the network and represent Marsh effectively.