Senior Client Strategy Lead, Voluntary Benefits

Marsh; Dallas (TX); Hybrid; USD 119,000 - 238,000; Full time

Benefits offered by this job

Health and welfare benefits

Tuition assistance

401K savings

Job summary

Marsh seeks a Senior Client Manager to lead Voluntary Benefits strategy for a significant client portfolio. You will drive client analyses, tailor product recommendations, and manage escalations to maintain strong relationships.

The role emphasizes collaboration across Marsh Health & Benefits and Voluntary Benefits teams, with a focus on leveraging AI and technology-enabled tools. The position requires a Bachelor's degree, 5+ years in client management or sales for large clients, and a

Qualifications

• Bachelor’s Degree required.
• Voluntary Benefits subject matter experience required.
• Strong voluntary benefits product, process and market knowledge.
• 5+ years’ experience as a Consultant with background in Client Management or Sales for Large Clients.
• Strong financial and business acumen.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Current Life/Health License or ability to obtain within 6 months of hire.
• Strong collaboration and team-focused skills.

Responsibilities

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties.
• Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings.
• Conduct robust client analyses to create customized product and solution recommendations.
• Address escalated issues in a timely and effective manner and ensure relationships are in positive standing.
• Actively engage and nourish relationships and professional networks within client organizations.
• Attend and participate in industry events and conferences to build a strong professional network and represent the company.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.

Skills

Client Management

Sales - Large Clients

Leadership

Industry Knowledge

Education

Bachelor’s Degree

Job description

Marsh seeks a Senior Client Manager to lead Voluntary Benefits strategy for a significant client portfolio. You will drive client analyses, tailor product recommendations, and manage escalations to maintain strong relationships.

The role emphasizes collaboration across Marsh Health & Benefits and Voluntary Benefits teams, with a focus on leveraging AI and technology-enabled tools. The position requires a Bachelor's degree, 5+ years in client management or sales for large clients, and a