Hybrid Senior Client Manager, Voluntary Benefits

Marsh; Seattle (WA); Hybrid; USD 119,000 - 238,000; Full time

Job summary

Marsh is seeking a Senior Client Manager for the Voluntary Benefits team within the People and Investments division. The role is hybrid, requiring at least three days in the office each week, and focuses on leading client relationships and strategic account management for large clients.

You will develop sales and retention strategies, analyze client needs, and coordinate cross-functional efforts to deliver tailored solutions.

Qualifications

• Bachelor’s Degree required.
• Voluntary Benefits subject matter experience required.
• Strong voluntary benefits product, process and market knowledge.
• 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients).
• Strong financial and business acumen.
• Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines.
• Current Life/Health License or ability to obtain within 6 months of hire.
• Strong collaboration and team focused skills (relationship building with Marsh Health & Benefits and Voluntary Benefits colleagues).

Responsibilities

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties.
• Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings.
• Conduct robust client analyses to create customized product and solution recommendations.
• Address escalated issues in a timely and effective manner and ensure relationships are in good standing and delivering on timelines.
• Engage relationships within client organizations and networks.
• Attend industry events to build a professional network and represent the company.
• Thrive in an environment embracing AI and technology-enabled tools.

Skills

Client management

Sales

Financial acumen

Collaboration

Education

Bachelor's degree

Job description

Marsh is seeking a Senior Client Manager for the Voluntary Benefits team within the People and Investments division. The role is hybrid, requiring at least three days in the office each week, and focuses on leading client relationships and strategic account management for large clients.

You will develop sales and retention strategies, analyze client needs, and coordinate cross-functional efforts to deliver tailored solutions.