Strategic Client Insights Analyst

9005 CVS Pharmacy, Inc.; Boston (MA); On-site; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health is seeking a client-focused professional to review business status with clients on a regular cadence and identify opportunities for improvement. This role acts as the internal advocate for client needs across the organization.

You will partner with Supply Chain, Inventory, Implementation, Finance, and Operations, balancing timelines and stakeholder expectations while traveling up to 15% as needed.

Qualifications

• 2-3 years in a client-facing or relationship-centric role.
• Ability to own initiatives end-to-end and drive measurable outcomes.
• Strong communication with ability to synthesize insights.
• Ability to analyze data using Excel and data systems.
• Travel up to 10-15% when required.

Responsibilities

• Meet with clients regularly to review business status and opportunities.
• Serve as the internal voice to champion enhancements and program needs.
• Work cross-functionally with Supply Chain, Inventory, Implementation, Finance, and Operations.
• Navigate a dynamic team, balancing communication, stakeholders, and timelines.

Skills

Cross-functional collaboration

Initiative ownership

Communication skills

Data analysis (Excel)

Travel flexibility

Education

Bachelor's degree or equivalent experience

Tools

Excel

Data systems

Job description

CVS Health is seeking a client-focused professional to review business status with clients on a regular cadence and identify opportunities for improvement. This role acts as the internal advocate for client needs across the organization.

You will partner with Supply Chain, Inventory, Implementation, Finance, and Operations, balancing timelines and stakeholder expectations while traveling up to 15% as needed.