Senior Client Insights & Operations Analyst

CVSHealth; Boston (MA); On-site; USD 47,000 - 122,000; Full time

Job summary

CVS Health in Boston is seeking a results-oriented professional to manage client relationships and drive cross-functional initiatives. You will review program status, champion enhancements, and collaborate across Supply Chain, Inventory, Implementation, Finance, and Operations to meet client needs.

The role requires 2–3 years in a client-facing setting, strong communication, and data analysis skills with Excel. Travel up to 15% is anticipated. Full-time position with comprehensive benefits.

Qualifications

• 2–3 years in a cross-functional or client-facing role.
• Ability to own initiatives end-to-end and drive measurable business outcomes.
• Strong communication skills with the ability to synthesize and present insights.
• Ability to analyze and interpret data using Excel and other data systems.
• Able to travel up to 15%.

Responsibilities

• Meet with clients regularly to review business status, open issues, and opportunities.
• Serve as the internal voice of the client to champion enhancements and program needs.
• Work cross-functionally with Supply Chain, Inventory, Implementation, Finance, and Operations.
• Navigate a dynamic, entrepreneurial team while balancing communication and timelines.

Skills

Cross-functional teamwork

Client relationship management

Data analysis with Excel

Communication skills

Travel ability

Education

Bachelor’s degree

Tools

Excel

Job description

CVS Health in Boston is seeking a results-oriented professional to manage client relationships and drive cross-functional initiatives. You will review program status, champion enhancements, and collaborate across Supply Chain, Inventory, Implementation, Finance, and Operations to meet client needs.

The role requires 2–3 years in a client-facing setting, strong communication, and data analysis skills with Excel. Travel up to 15% is anticipated. Full-time position with comprehensive benefits.