Health Care Client Success & Insights Analyst

CVS Health; Boston (MA); On-site; USD 47,000 - 122,000; Full time

Job summary

CVS Health is seeking a client-facing professional to partner with clients, lead cross-functional initiatives, and deliver measurable improvements. You will analyze business status, identify opportunities, and advocate program needs across supply chain, inventory, and operations.

The role emphasizes strong communication, data interpretation with Excel, and travel up to 15%. A Bachelor's degree is required, with 2–3 years in related roles. This is a full-time position with CVS Health benefits.

Qualifications

• 2–3 years in cross-functional or client-facing roles.
• Ability to own initiatives end-to-end and drive outcomes.
• Strong communication and ability to present insights.
• Proficient in data analysis using Excel and data systems.
• Willingness to travel up to 15%.

Responsibilities

• Meet with clients regularly to review business status, issues and opportunities.
• Advocate client needs and program enhancements to improve experience.
• Collaborate with Supply Chain, Inventory, Implementation, Finance and Operations.
• Navigate a dynamic team, balancing communication, stakeholders and timelines.

Skills

Cross-functional experience

End-to-end ownership

Communication

Data analysis

Travel readiness

Client-facing

Education

Bachelor's degree

Tools

Excel

Job description

CVS Health is seeking a client-facing professional to partner with clients, lead cross-functional initiatives, and deliver measurable improvements. You will analyze business status, identify opportunities, and advocate program needs across supply chain, inventory, and operations.

The role emphasizes strong communication, data interpretation with Excel, and travel up to 15%. A Bachelor's degree is required, with 2–3 years in related roles. This is a full-time position with CVS Health benefits.